Privacy Policy
Last updated: October 2026
At Kirkland Steemer, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains our practices regarding the collection, use, and disclosure of information when you use our website and services.
1. Information We Collect
We collect information you voluntarily provide when requesting a quote, scheduling service, or contacting us. This includes your name, phone number, email address, service address, and any details you share about your cleaning needs. We also collect anonymous analytics data such as browser type and pages visited to improve our website performance.
2. How We Use Your Information
Your information is used to schedule and perform cleaning services, send appointment reminders and service confirmations, provide quotes and estimates, respond to inquiries, and occasionally inform you of special promotions or seasonal service offerings. You may opt out of promotional communications at any time.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service partners who assist in delivering our cleaning services, or when required by law, court order, or to protect our legal rights. All partners are bound by confidentiality obligations.
4. Data Security
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Access to personal data is restricted to authorized personnel who need it to perform their job functions.
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze traffic patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time by replying STOP to any text message, clicking unsubscribe in emails, or contacting us directly using the information below.
7. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
8. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions about this privacy policy or wish to exercise your data rights, please contact us at (951) 388-7774 or visit our Contact Us page.